The Data Privacy Manager is Mat Ryer at Machine Box, Inc. with its registered office at 999 Fifth Avenue Suite 320, San Rafael, CA 94901. [email protected].
We collect information about you in three ways:
First, when you sign into your account via the Website to create a Machine Box account. This would include your email address and anything you provide in your email to us.
Second, we collect information directly from you, including:
Third, we receive information about you from other sources, including:
When you interact with the boxes, we gather analytical data to improve Machine Box Service. We will only collect, store and process the information we need for the purposes set out below.
When you remove, add or amend all or part of your personal data, our database may not be automatically updated with these changes. You must notify us separately at [email protected]. See clause 10 for more details regarding your rights of access and amendment to personal data held by us.
We do not give or sell your name, email address, address, or any other personal information to any third party for marketing purposes and will reveal such information only if required by law to disclose such information and as otherwise described in this policy.
We use information held about you for the following purposes:
We will store your personal data only for as long as necessary, so that we can update and provide the Machine Box Service to you. Once your personal data is not needed, it will be securely deleted to prevent non-authorized third parties from accessing the data during and after the process.
All personal data you provide to us is stored on our secure servers. We have also established a secure internal data handling process to keep your data from loss, theft, copy, disclosure, use or modification without your previous authorisation. The access to your personal data is strictly limited to employees and authorized service providers that would need the data in order to provide the Machine Box Service.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
If there is a data breach, we will notify you by email within 72 hours and in addition, we will notify the proper authorities.
We may disclose your personal information to selected third parties including our agents, business partners, suppliers, service providers (such as Amazon Web Services) and affiliates to assist us with providing the Machine Box Services, developing and operating our systems and applications, processing payments, customer support and communications.
We also may need to disclose your personal information to:
If you pay for our Services, Stripe provides us with the name and sometimes the address on your credit card. Stripe does not provide us with credit card numbers. We store this information on our servers in the form of email (from Stripe).
If you wish to delete your account you may do so by sending a request to [email protected]. Some personal information may persist in backup copies for a limited period of time and be retained as necessary to comply with our legal obligations. However, your account profile and information will not be viewable by other users.
By creating a Machine Box account, you are giving us consent to use your personal data to contact you for marketing purposes. You have the right to ask us not to process your data for marketing purposes. You can manage or update your account information and communication settings by contacting us at [email protected].
We give you the right to access, amend, or delete your personal information held about you. These rights can be exercised by contacting us with your request at [email protected] We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
You can find more detailed information about your rights at the Information Commissioner’s Office website (ico.gov.uk).
Machine Box, Inc.
999 Fifth Avenue Suite 320
San Rafael, CA 94901